Australia's biggest pharmacy, with an AI customer concierge
A working demo of how Lorikeet would handle Chemist Warehouse customer questions: order tracking, script reorders, and the day-to-day questions that fill the inbox.
Try the agent →Talk to the Chemist Warehouse AI agent
This demo connects to a working Lorikeet account with a live knowledge base, mock Chemist Warehouse tools, and natural-language workflows. Open the chat in the bottom-right corner, or try one of these customer questions to get started:
Track an order
Where's my order C W 2 0 2 1 2 5?
Reorder script
Can you reorder my Atorvastatin?
Off-script question
Do you stock prescription nicotine patches?
What's wired up
Behind this chat:
- → 3 natural-language workflows (router + subworkflows)
- → 3 mock Chemist Warehouse tools (read account, look up data, take action)
- → Brand voice + knowledge gap handling guidelines
- → Agent guardrail steering away from generic uncertainty
Built in under 30 minutes with Claude Code. Production deploys take a few weeks with your real KB and APIs.